Installation Terms

Installation Terms And Conditions

Before the start of the installation service, our installation expert shall contact you to fix a convenient time to pay a home visit and perform a survey before starting. After that, the installer in mutual agreement shall agree on a date when the installation process shall begin. If the installation is non-standard which means moving or changing the connections or building works, you may be required to enter into an agreement if you plan to go ahead with these changes with our company.

Before the installation, you stand responsible for:

1. Notifying us about any feature of the space that you feel could impact the installation work and make it more difficult.
2. Informing us in case your property comes under listed buildings and any of the installations work contradicts any kind of obligations or planning permissions.
3. Ensuring that there are suitable supplies of water, electricity, gas, and waste services. These should be connected with the elements/items you have planned.
4. Checking that the floor and walls are sound. We assume that you know the location of any hidden pipework or wiring and we shall not be liable for any damage thus caused.
5. Checking that whatever appliance or item, you are providing or are planning to retain stands compatible with your new kitchen.

Some additional Considerations –

1. In case of any delays from your end for installation work beyond the agreed date, the company has the full right to make a delay charge.
2. You are advised not to start any flooring work (if planned) or any decorations. These can be done after the installation otherwise, we don’t stand responsible for any damage caused.
3. You are responsible for giving proper and reasonable access to our installation experts to carry out and complete the work on the given timeline.

We strive to do our best to ensure that the installation kick starts at the mutually agreed date. However, the dates we provide are estimates. While we make every possible effort to complete the work on the promised time, we shall not be liable in case of circumstances that go beyond our control. We shall reach out to you in case we face any problems/challenges during the installation within the agreed time.